“We are concerned that the report from the Chartered Trading Standards Institute (CTSI) has not considered the industry’s views,” said Louise Wallis, Head of the Nation Association of Motor Auctions (NAMA), commenting on the CTSI’s Consumer Law Guide for the Used Car Industry.
The CTSI has published a free guide on consumer law for the UK used car industry, titled Car Traders and Consumer Law.
NAMA has previously voiced concern to the CTSI during their consultation process about the content of the report, and its context.
The UK used car market is key to the success of the automotive industry and the economy of the UK with 7.9 million used cars sold in 2019 according to the SMMT. Of those, over a quarter, totalling around 2 million, are sold via motor auctions
Wallis continued, “we are worried that the guidance is not clear, and does not give auctions clarity of their legal position in terms of their operations.”
NOTES TO EDITORS