The Chartered Trading Standards Institute (CTSI) is seeking relevant stakeholder views on draft business guidance covering the main consumer laws that apply to the car trade, particularly used car dealers.

CTSI would like to receive relevant views on the draft guidance. It has the aim of informing members of the car trade on the main areas of consumer law that apply to their business.

This includes:

practical steps on complying with fair trading laws for traders who market and sell cars

interpretation of the legal obligations dealers owe to consumers before, during and after any dealings or contracts made with them

guidance on the law as it applies to transparent and fair pricing

information requirements for advertising and selling online

options when disputes arise

Auction sales: Consumers may have lower expectations when buying from an auction than through other sales channels, consequently they may have fewer reasonable expectations on the type of checks that sellers will have carried out prior to auctioning their vehicles.

The full document can be found here:

The consultation will close on Friday 15 February.